Your customers
One inbox. Not three.
Every enquiry, every quote request and every review lands in one place — not scattered across a contact form, a Facebook inbox and a stack of text messages you're trying to remember to check.
Nothing here quotes a price for you. You still decide what the job costs.
One request, followed all the way
Three things used to live in three places. Now they're one list.
Follow one invented customer's request from her phone to your reply — and the review that comes after.
Invented example
From the website form8:12 am
Dana M.
"Can you fit a new front door before the 20th? Two photos attached."
Your inbox3 today
- Dana M.Quote request · waiting on your price
- Ray T.Asked about shelving · site form
- Priya K.Left a review · reply drafted
Your price, typed by youDemo figure
Front door, supplied and fitted
$1,240
Sent back to Dana. The site never picked this number — you did.
After the job's marked doneReview request sent
Dana M. ★★★★★
"Fitted in a day, tidy work, and they took the old door away."
A thank-you is already drafted. Send it, or change it first.
Stop 4/4One inbox
1 · Enquiries
Every form on the site comes to the same place.
Contact, booking, "ask a question" — whatever a visitor fills in lands in this inbox with their details attached. Nothing to forward, nothing to remember to check.
2 · Quote requests
A quote request is a request. It waits for you.
A customer describes the job, the size, the photos if they've got them. It sits in your inbox as a request — not a price the site made up on its own. New enquiries at the top, requests waiting on a price, reviews that came in overnight.
3 · Your price
You look at it, decide what the job's worth, and send the number back yourself.
Every job is different. The pricing stays with the person who does the work. The site never quotes a number for you.
4 · Reviews
Asked for after every job. Replied to without a blank page.
Mark a job done and a review request goes out on its own. When one comes back, a reply's already drafted for you to send as it is or change first — a good review gets a thank you, a bad one gets a real answer, fast. A happy customer who's never asked for a review usually never leaves one.
How the review side works in full is on the Reviews page.
The real screen
One list, sorted by what needs you.
Everything that needs a reply, in the order it needs one. Where each one came from — the site, the chatbot, the phone — is written next to it.
On the site itself
A chatbot that answers from your site — and only your site.
It sits on the website answering questions while you're on a job — hours, what you do, whether you cover their area. Anything it can't answer becomes an enquiry in your inbox instead of a guess.
Plainly: it only answers from what's actually on the site. It won't invent a price, won't promise something you don't offer, and hands a real conversation straight to you.
The inbox and the chatbot come with every plan.
Reviews and the drafted replies are part of Everything. Compare the plans to see what's included where.
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